faq

Our return policy is listed under our Customer Care tab. It is also next to the computer in store. We do not guarantee fish, and we do not take returns on live goods.

As of right now we do not ship. We are not an online store. However, some time in the future we do hope to be able to start shipping.

We do test water, but water testing at Gulf Coast Aquarium, Inc is not free. It's $10 for all of your water parameters: pH, Ammonia, Nitrite, Nitrate, Phosphate, KH, Calcium, and Salinity. However, if you spend a minimum of $10 in store, then your water testing is free.

We do have premixed saltwater. It's $1 a gallon. We keep our salinity around 1.022-1.025, and we test our salinity daily.

We do carry freshwater fish, inverts, and plants. We also carry reptiles.

We do deliver and set up tanks, but we charge a delivery and set up fee.

We do maintain service for tanks and terrariums. Talk to one of our store maintenance specialists for more details and a quote.